Privacy Policy
Last updated: July 2026
1. Information We Collect
We collect information you provide directly — such as your email when you subscribe to our newsletter or contact us — and information collected automatically, including your approximate location (city/region via IP), browser type, and usage data like which businesses you view or click.
2. How We Use Your Information
We use your information to operate and improve the service: to show you relevant alteration experts near you, personalize results by city, analyze traffic and search trends, send optional newsletters, and prevent abuse. We do not sell your personal information to third parties.
3. Business Data
Business information — names, addresses, phone numbers, ratings, and reviews — is sourced from public Google Places data and from business owners who claim their profiles. This data is displayed publicly to help customers find the right specialist.
4. Cookies & Local Storage
We use cookies and local storage to remember your selected city, keep you signed into your business dashboard, and measure aggregate traffic. You can disable cookies in your browser; the core search experience will still work.
5. Third-Party Services
We rely on trusted third parties including our database provider (Neon), Google Places API for business data, Google Analytics for traffic measurement, and OpenAI for our AI chat assistant. These providers process data under their own privacy policies.
6. Data Retention
We retain newsletter subscriptions and business account data for as long as your account is active. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to opt out of certain processing. To exercise these rights, contact us at the email below.
8. Security
We take reasonable technical and organizational measures to protect your data, including encrypted database connections and secure authentication for business accounts. However, no method of transmission over the internet is 100% secure.
9. Children's Privacy
LUXELLEAN is not directed to children under 13, and we do not knowingly collect personal information from them.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or your data, please contact us at privacy@luxellean.com.